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  Combi Common Questions
 
   
  While today’s parent becomes increasingly busy and parenting pressures more demanding the need for parenting products that fit with the parents needs and expectations whilst of course meeting those of the baby has grown even more important. Modern parents want their baby to have all the luxuries whilst making their life as a parent easier as well. For this reason, Combi products are becoming increasingly popular and are now first choices for smart parents given all Combi products are designed to make the parents life easier whilst of course keeping your baby safe and comfortable. So unlike other brands Combi products are just about look but very importantly about function. Have a look at our available Combi range to see for yourself. Happy shopping.
   
  Why is Combi becoming so famous here in such a short time?
I have never heard of Combi. Is it a new brand?
Where are Combi strollers made?
The strollers are very lightweight does that mean they tip over easily?
The stroller seems flimsy.
The seat looks too narrow / small.
The seat doesn't go completely flat/vertical
Prams versus strollers
The wheels look really small. Won’t they break easily?
Can Combi strollers be used outdoors?
Are Combi strollers OK for walking? (Sounds silly but a common question)
The handle looks too low.
The basket looks small.
When in reverse facing mode it’s hard to steer?
Are there any benefits of Reverse-facing (baby-facing) prams?
Is there a warranty?
Can you wash the seat fabric?
Are there any stroller accessories?
   
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Why is Combi becoming so famous here in such a short time?
  From our database of wonderful Combi customers, as well as from in store feedback, we are able to list the Combi features in order of preference;

1. Lightweight
2. Compact
3. Easy open/fold
4. Huge canopy (95% UV resistant)
5. Quick-flip reverse handle


1. Lightweight

With a growing percentage of parents have a C-section, an increasing trend for Grandparents to help out with the baby care, more of us are busy and often travel, convenience is what people want and convenience is all about weight.

2. Compact

Combi strollers all fold to very convenient size so they will fit the boot of even most small cars and with the price of petrol and city congestion and environmental focus, small cars are becoming very popular. And remember, it’s not just your pram or stroller you need to keep in the boot. You also need enough space for other luggage, groceries etc.

Not only is the Combi compact when folded, it offers adequate internal seat space for your baby/child while having a minimal width so you will be able to navigate narrow spaces not accessible to other less fortunate stroller/pram owners.

Hot Tip. The biggest reason for dissatisfaction with a stroller/pram is weight and size. This is why most parents will end up owning two or three strollers before they get it right. (Unless of course they choose Combi first up!!!)

3. Easy open / fold

Another reasons for choosing Combi include the unique easy open/fold (self-standing when folded), so not only can you open/fold the stroller with the baby on your hip, it is self-standing and can be pulled along like a trolley when folded so it is ideal for taking onto public transport or if you are out and about, or just want to take up minimal space when it’s stored at home.

4. Huge Canopy

All Combi strollers have a huge canopy which is ideal for protection against the harsh Aussie sun.

5. Quick flip reverse handle

Most Combi strollers offer the ability to reverse the handle if you want to interact with (or watch over) your baby. In reverse-facing mode steering is rear-wheel steering (except the Miracle Turn) which takes a bit of practice but you’ll master the steering quite quickly. While this is a trade off to front wheel steering, with Combi, you don’t need to buy any attachments like bassinets, nor disassemble/assemble the stroller every time you put it into/take it out of the boot nor does it weigh 12 kgs plus!!! Anyway, typically parents only use rear-facing mode intermittently for the first few months and flip the handle back to forwards-facing if going for a long walk or navigating a space with lots of tight turns. If you are taller and want to walk at a swift pace, flip the handle back across to forwards-facing mode in just seconds and you’re away. If you are very tall, 6 feet plus, the Urban Walker offers a higher handle and wide-set large rear wheels for easy walking even for those blessed with long legs and a long stride. Otherwise a tip for walking in baby-facing mode is to walk slightly off centre so you walk so one leg will stride between the stroller wheels and another on the outside or more simply, just walk with a narrower stride.

If you want only front steering check out the very new Combi Miracle Turn. Not only is it just 6.3 kgs (half the weight of prams with baby-facing mode) and doesn’t require extra accessories like bassinets etc, it automatically switches the wheels when you switch the handle so you are always steering with the front wheels. It’s a Miracle!!!

Other great features.....................................

Another fantastic feature of the Urban Walker & Well Carry Combi strollers is they both have single wide-set rear wheels like you only find on a large 3-wheeler. The idea for this configuration is that it allows a taller parent to walk with a longer stride essentially walking between the wheels.

Another excellent and unique feature of these two models is they offer a very large basket which has easy access even when the seat is reclined. Other strollers offer no basket access when the seat is fully reclined. (Try for yourself)
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? I have never heard of Combi. Is it a new brand?
  Combi is famous overseas especially in Asia given it was established in Japan in 1957. In fact today Combi is one of the oldest and largest parenting brands in the world and is listed on the Tokyo Stock Exchange. Next time you head overseas be it to Asia or to the US, have a look around at the strollers people are using and you will notice a large number of Combi strollers being used by smart parents.
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Where are Combi strollers made?
  Like most brands, Combi strollers are made in China however unlike most brands Combi owns and operates its own factory which is run according to very strict Japanese quality control principles. In addition to assembly, most of the components are in fact also made within the Combi factory. For these reasons the quality and reliability of Combi strollers are among the best in the world. You can verify this for yourself by asking your local baby goods retailers how many Combi strollers have been returned faulty. We’ll save you the trouble.......none!!!
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The strollers are very lightweight does that mean they tip over easily?
  No. In fact, the nature of the Combi stroller design is that the weight is very evenly distributed across all four wheels making them very well balanced.. This differs to other lightweight which tend to have more weight distributed above the back wheels. In saying these always use your tether strap when using your Combi (or any other brand of stroller) to maximise safety and never hang any bags or shopping off any pram or stroller.
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? The stroller seems flimsy.
  Don’t confuse the weight of the stroller with its strength and durability. The quality of the design and materials used are the biggest determinant of reliability and strength.

The frame of Combi strollers is lightweight, yet strong aluminium. This is the same material aeroplanes are made from. The reason Combi uses aluminium is firstly it is lightweight. Secondly, it’s very strong but third, aluminium is designed to flex which means the frame can absorb some of the bumps and shocks encountered when using the stroller making the ride for your baby even smoother.

Please note that the main reason parents become dissatisfied with their pram or stroller is because they buy something that is too big and heavy. This will become more obvious after extended use. And given Combi is ultralight and compact Combi parents are very happy and don’t need to return to the baby shop to buy something more convenient.
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The seat looks too narrow / small.
  Please note that the main reason parents become dissatisfied with their pram or stroller is because they buy something that is too big and heavy. This will become more obvious after extended use. And given Combi is ultralight and compact Combi parents are very happy and don’t need to return to the baby shop to buy something more convenient.

For those parents who want an extra spacious pram or stroller Combi has a few models of strollers available here (Urban Walker & Well Carry) which can carry from newborn to 20 kgs (about 4-5 years old). These models have one of the longest seats of all stroller brands in Australia. Check it out if you are tall and expect (or already have) a big baby or just want something that will have plenty of room for your growing baby for many years to come.

Another point about the seat is that Combi has an interactive head barrier. That is, when the seat is fully reclined, the stroller seat end automatically turns up so it is perpendicular to the seat back. This offers maximum retention and protection of the baby. When the seat is returned to the upright position the head barrier flattens out and becomes a pillow for bigger children. This means the seat is slightly shorter when fully reclined however should offer ample room for a sleeping baby/toddler.
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? The seat doesn't go completely flat/vertical
  The only pram/stroller that goes flatter (and often not even completely flat) is a bassinet and bassinets are only supposed to be used for a short period of time (3-6 months) given they only have a waist strap and not a proper harness. The rule for safety and comfort for a newborn pram or stroller is the seat needs to recline past 150 degrees and your Urban Walker is about 160 degrees so it is flat enough to allow your baby to have a nice rest.

Similarly, the majority of pram seats don't go fully upright but rather have a slight recline. The seat should go to an angle similar to that of a car seat so it's comfortable for longer periods but not at right-angles to the seat base. Generally at 6 months onwards a baby can sit up or at least support their head and given it's a new thing for them they sometimes want to sit forward in the seat. To allow them to do this, make sure the leg extenders (under the seat) and not out, (they should only be extended when the baby is lying down) as having the leg extenders out will cause the baby to slouch when sitting. Also you can slightly loosen the shoulder harness so your baby can lean forwards a bit. Make sure however the shoulder harness is not too loose at it still needs to provide enough retention and support and prevent your baby from falling out. This should allow your baby to sit forwards when they want to.

The fact Combi has a front guard (bar) which serves as an extra safety/retention and your baby will often want to sit forwards and hang onto it as well.

Together these tips will allow your baby a bit more freedom to sit forwards when they want to yet provide the support and retention to give them a safe journey.
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? Prams versus strollers
  A pram is typically like a bassinet on wheels but nowadays this style baby carriage allows you to change the bassinet for a seat as the baby becomes bigger. Normally you will only use a bassinet attachment for the first few months and stop using it when the baby can sit up.
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The wheels look really small. Won’t they break easily?
  No. Like most things, the quality of the design and material used in production are more important in determining strength than size. And Combi strollers are extremely well made using high quality materials and Japanese quality control methods. During normal recommended usage Combi strollers should last as long as you need to push around your bundle of joy.

For those who like trivia, one of the numerous endurance tests that Combi performs on every production batch involves strollers being loaded with their maximum carrying capacity and physically pushed (400 kms!!!!) around a Combi test track which has various surfaces including a section that is quite rough and uneven. 40kms are done per day for 10 days using a staff roster among the 800 Combi manufacturing staff. The strollers are then returned to the Lab for retesting and assessment to ensure that Combi is happy with the wheel endurance.
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Can Combi strollers be used outdoors?
  Of course. Combi strollers are not ‘indoor’ prams. They are designed to be used on a range of hard surfaces both indoors and outdoors. So they are fine for typical everyday use. (This excludes jogging and running of course as well other extreme off road surfaces.). Short distances across grass is fine but of course will be bumpier than if you used a pneumatic tyre pram or three wheeler.
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Are Combi strollers OK for walking? (Sounds silly but a common question)
  Of course. As mentioned above Combi strollers are designed to comfortably and reliably transport your child across a myriad of surfaces indoors and outdoors.

If you want something that offers plenty of room for a long stride/taller parents and large wheels, look at the Combi Urban Walker. Another alternative is the Combi Well Carry. These models are unique for strollers as they offer the same set up you would normally only find in a 10 kg plus 3- wheeler as they have single wide-set rear wheels as well gives plenty of room if you are tall and have a long stride or just like to walk at a solid pace.
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The handle looks too low.
  A comfortable handle height for pushing a stroller is just like that when riding a bike. Your hands should rest comfortably on the handle with a slight bend in the elbow. You don’t see long-distance cyclists riding bicycles with their hands up high in front of them as this becomes tiring and uncomfortable and gives less control.

The handle height of Combi strollers is the same as most other prams and strollers. To check this simply line up the Combi next to other brands to compare. (With the handle in forwards-facing mode). There is one model called the Urban Walker that does offer an extra high handle that is suitable for tall parents. The tallest Combi customers we have that own the Urban Walker are 6 feet 4 inches tall and they find the Combi to be comfortable when using in the forwards-facing mode.

Note. When you use the stroller in reverse facing mode, (reversible handle models only) the handle is about 2 inches lower than in forward facing mode so when comparing height ensure you compare in forward facing mode. In baby-facing mode the handle height is still fine for average height parents. This mode is designed for leisurely walking rather than long-stride walking so if you are in a hurry, flip over the handle and you have plenty of room to stride out.
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The basket looks small.
  The basket on many of the models are designed to hold a small selection of items that you would need on a short outing with your baby. In saying this there is a model called the Urban Walker that has an excellent sized basket that has plenty of room for all your baby care needs.

Also, all Combi baskets offer easy access even when the seat is fully reclined. This means if your baby is asleep and you need something from the basket, you can grab it without waking the baby. This isn't possible on most other brands of strollers.
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When in reverse facing mode it’s hard to steer?
 

Steering via the back wheels when in reverse-handle (baby-facing) mode is definitely trickier than steering in forwards facing mode.
You will get better at it with practice but rear wheel steering is designed for occasional use when your baby is between newborn and 3-6 months and is upset and wants to see you. When the baby settles down or goes to sleep you can simply flip the handle back into forwards-facing mode and again push with ease.

If you are tall or walk with a longer stride and find yourself kicking the wheels, either walk with a narrow stride or try walking so one foot strides between the wheels and the other to the outside of the stroller. Essentially walking slightly off-centre.

If you don’t like the idea of steering with the back wheels even for the brief period of time you will use baby-facing mode, Combi has a brilliant model called the Miracle Turn. This model allows you to enjoy constant front wheel steering even when in reverse facing mode. What’s even better about this model is when you flip the handle into baby-facing mode, the back wheels automatically lock and the front wheels automatically unlock so there is no need to bend down and manual lock and unlock the wheels. An amazing Japanese invention.

If you want a pram or stroller that has a reversible handle or baby-facing mode then it will generally weigh more than 10 kgs and be quite big and bulky. Combi offers one of the world’s lightest and most compact strollers with a reverse handle. While it is not perfect remember that the main reasons parents choose Combi is because they want something ultra lightweight, compact and easy to use. After all many parents who buy a big bulky pram normally end up buying a stroller because they are sick of lugging around a big heavy pram. Also, if you buy a pram/stroller that has a detachable bassinet you normally have to pay anywhere from $100-$200 for the bassinet and then remove it and re-attach it when opening and folding. And you only use a bassinet for a baby from newborn to 3 months of age.

So in summary, while the Combi steering in reverse-handle mode is not perfect, parents choose Combi because it’s lightweight, compact and extremely easy to open and fold and the reverse-handle feature is free and there for the short period of time you may want to use it. And even if you never use it, you still have a fantastic stroller that will offer years of reliable and convenient use.

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? Are there any benefits of Reverse-facing (baby-facing) prams?
  A recent study found there to be benefits to a baby’s development when using rear-facing over forwards-facing strollers. See the link below for more information.
http://www.suite101.com/content/forward-or-rear-facing-pushchair-or-pram-a98372
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Is there a warranty?
  Yes of course. There is a 12 month warranty for the very unlikely event you need it. If you register your stroller online, we'll extend it another 3 months as we know that most expectant parents like to buy their baby products 3 months ahead of the baby due date. This means you will have the peace of mind of at least a 12 month usage warranty.

Also we do maintain an extensive range of parts for all Combi models sold here so if you encounter an issue outside warranty we can still help you.
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Can you wash the seat fabric?
  Yes. The seat fabric may be hand washed. If you have a washing machine that can do a cool gentle cycle that will be fine as well. You can’t however tumble dry the seat fabric. To dry, simply allow it to dry naturally by laying it flat in the shade. (More specific washing instructions may be found in the owner’s instruction manual).
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Are there any stroller accessories?
  Given Combi is one of the oldest and largest parenting brands in the world, there are a myriad of stroller accessories including toys. These will be progressively introduced in Australia and include;
rain covers,
universal leg muffs,
front guard toys, (coming soon)
Travel storage bags and more.
View all stroller accessories
   
 
 
 
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